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A gold IRA might be a good choice if you're trying to add some security to your financial portfolio. If you need assistance, Rosland Capital is here to help. The firm advises its clients on investing in gold, silver, platinum and palladium. They also provide a wealth of information on maximizing your investment returns. Among their many offerings are metal-backed IRAs and numismatic coins and bars.
The firm lives according to its "No Gimmicks" tagline across its online presence. One of Rosland Capital's selling points is the simplicity with which clients may see and manage their portfolios and make trades.
An accomplished economist is also available at Rosland Capital. The official newsletter is a joint effort between the corporation and Jeffrey Nichols, who advises the firm and its clients.
Unfortunately, Rosland Capital has received some critical feedback. Thirty complaints were filed against the firm with the Better Business Bureau over three years and 12 were handled last year. Most customer service requests deal with issues around the sale, return and shipment of precious metals.
Yet, Rosland Capital maintains an A+ rating with the BBB and a AAA rating with the Business Consumer Alliance. The firm has received 4/5 ratings from Trustlink, with 19 complaints lodged against them.
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Company Background
In 2008, Marin Aleksov, who had already spent over two decades in the field, established Rosland Capital. The company's headquarters are in Los Angeles but it has clients worldwide. They also maintain foreign bureaux in London, Hong Kong, Munich and Stockholm.
The precious metals market is less volatile than the paper commodity market, where Rosland Capital invests. Unlike other competitors, Rosland Capital offers more than just IRA services. Much of the stuff from them may be put in a retirement account.
But they also sell PGA Touring, racing coins, rare numismatics and exclusive niche items. Because of their exclusive partnership, they are the only retailer selling these items.
Rosland Capital is committed to providing superior customer service to educate and inspire trust in your investing decisions. They aim to make you a more informed consumer of gold and other precious metals for your Rosland Capital IRA.
Product and Services Offerings
A wide variety of investment opportunities are available through Rosland Capital. They can guide consumers through purchasing their first gold or silver bar, coins or other precious metals.
Rosland Capital also provides expertise on portfolio management, tax-loss harvesting and risk management strategies to help clients make the best decisions when it comes to their investments.
Rosland Capital also offers a wide range of services to its clients. These include investment advice, financial planning, retirement planning, tax planning, estate planning and personal finance and investing education. They also offer financial seminars, workshops and webinars to help educate their clients and the public on investing topics.
In addition to its product and service offerings, Rosland Capital has a team of highly skilled financial advisors who can provide one-on-one advice and guidance to their clients.
These advisors specialize in helping clients determine their investment objectives and risk tolerance, as well as helping them develop a portfolio that meets their individual needs.
Rosland Capital's gold IRA education and assistance services are among the firm's most popular offerings. Rosland Capital has received mostly good feedback, with many customers praising the company's personnel for their willingness to go the extra mile to explain their ideas in terms they can understand.
Rosland Capital provides its clients with various products including:
Pricing Information
Rosland Capital does not have any hidden or extra charges. The expenses are stated clearly and openly, as indicated by review sites. The fees for setting up a gold IRA are disclosed to customers upfront.
There will be a $50 startup cost and a $225 annual administration charge. Often, storage fees are charged on top of everything else. Talk to your designated rep about individual transaction costs. To get started, you must also put down a bare minimum of $10,000.
Storage Options
Gold buyers might keep their wealth in a bank, at home or any other secure location. Rosland Capital provides you with the resources to decide on the opportunity that best meets your requirements.
Rosland Capital is not offering segregated storage like other firms. When you open a gold IRA with Rosland Capital, your gold will be stored at a facility other gold IRA holders use.
Is Rosland Capital Legit?
Rosland Capital is a legitimate business. You may learn a lot about the company's standing in the community through its profile on BBB's website. The average rating across 285 user reviews is 4.69 stars. The Bureau has officially recognized Rosland Capital and awarded them an A+ grade.
When you look at reviews from different sources, you can find more of a variety of opinions. Trustlink has 70 reviews, with an average of 3.7 stars. This suggests that most consumers are pleased, notwithstanding many complaints. Trust Pilot has the lowest average rating at 2.9 stars, but they only have six reviews.
There have been several BBB complaints, yet the favorable comments far outweigh them. Of the 285 reviews published on this site during the past three years, just 21 have been complaints. Ten of these occurred within the past 12 months. That's a lot less than the total number of compliments.
Yet, examining some of the problems that individuals face is beneficial. Rosland Capital's approaches to the issues and any discernible trends in their handling may be determined.
Complaints
There have been assertions regarding the effectiveness of Rosland Capital's delivery service. Based on their monitoring data, consumers say they had to wait far longer than the stated 14 days. This may slow the investment's contribution to the portfolio's total value.
Here are the most reported complaints from customers.
Overvalued Coins
During the first week of August 2022, a buyer was dissatisfied with his purchase of gold coins. He claimed to have spent several thousand on coins worth a specified amount per troy ounce. But, upon receipt of the coins, he found that the gold's true worth needed to be higher.
After purchasing 18 coins, the client felt he had lost much money. He wanted a complete reimbursement for the coins, so he returned them.
Rosland Capital got back to the customer the next day to tell him that someone had talked to him about his problem. The client had issues since they needed to distinguish between buy and spot pricing. Markups on purchase prices are the norm for precious metals retailers.
According to the company representative, the customer has indicated that he plans to investigate the matter further. But the client followed up to say he wasn't happy with the reply. He said he had spent $50,400 on the transaction, but the coins he got were only worth $30,000.
Rosland Capital has reacted saying they value client feedback and consider it critically. Despite offering the consumer a greater repurchase price, they claimed they did nothing wrong during the encounter. They did this even though they were under no obligation and the normal buyback price was lower.
The consumer stated that he would only take a complete refund; therefore, he decided to keep the coins. He was instructed to contact his designated agent if he ever decided to use the repurchase scheme to ensure he obtained the best possible terms.
Buyback Program Frustrations
When customers buy gold from Rosland Capital, they are offered the chance to resell their gold later if they want to. This means that if you ever decide to cash in some of your investment in physical gold, Rosland Capital will refinance the value of your coins at a fair market price.
In July 2022, a buyer expressed dissatisfaction with the buyback policy. He claimed he had first purchased coins in 2015. He inquired about reselling options for the coins before committing to the purchase. His agent suggested he get in touch with Rosland.
The client claims that Rosland Capital has cut off all communication with him since he began trying to sell his goods. He had contacted them by phone and email and left messages. The company could check his purchases thanks to his left order numbers.
Rosland said they had contacted the client and provided instructions on selling the coin. The buyer promised to give the stated price some thought before deciding whether or not to proceed with the transaction. He planned to contact the firm with any follow-up inquiries.
After receiving the negative response, the client expressed his displeasure. According to him, Rosland Capital phoned him while he was at work. On the third try, he answered the phone. Before being offered his coins, he was asked whether he would be willing to be recorded. The client requested that the offer be emailed to him, but the agent refused.
He complained that the representative was unprofessional and nasty and suggested that the firm be looked into.
Rosland Capital said they had unsuccessfully attempted to communicate with the client. The representative was responsible for making a purchase order detailing the coins and their respective repurchase prices. If the consumer disagreed with the price offered, he had no duty to complete the transaction.
Then, they carbon-copied the buyback clause from the buyer agreement signed by the client in 2015 when they made their original purchase. The buyback procedures and the periods in which they can be carried out were spelled forth.
The client said that he would no longer work with Rosland Capital. He stated that he would only verbally approve a contract after reading it. He also mentioned that he had reached out to a more reliable business. Despite their assurances, he felt that Rosland Capital had sold him low-quality coins.
Rosland Capital is yet to respond. Therefore, the client and the firm are no longer working together. Yet, Rosland Capital did everything correctly despite the client being dissatisfied. They were only attempting to follow the procedure with the buyback paperwork.
Precious Metals IRAs
Precious metals IRAs are retirement accounts that allow investors to invest in physical precious metals such as silver, gold, palladium and platinum. The investor acquires an IRA to hold these assets on their behalf rather than purchasing them outright. In a precious metals IRA, the investor's holdings are kept in the investor's name and stored safely by the IRA custodian.
A precious metals IRA's main use is as a hedge against inflation and market volatility. It is widely accepted that the value of precious metals such as gold and silver, will be less affected by economic turmoil than the value of other assets.
As a bonus, precious metals can help reduce tax liability and add diversification to an investor's portfolio. Rolling over an existing retirement account into an IRA allows the investor to keep precious metals in several forms, including coins and bars, without tax penalties.
Precious metals IRAs provide the added benefit of allowing investors to purchase and sell precious metals without incurring additional costs from brokers or commissions, in addition to the long-term growth and security that precious metals provide. Because of this, more money may be available for investment, which may lead to higher long-term returns.
Lastly, precious metals are liquid assets that can be quickly sold and changed back into cash. Retirees on a fixed income who require rapid access to cash may benefit the most from this.
Setting Up Gold IRA with Rosland Capital
The first step in opening a gold IRA is to contact Rosland Capital to open the account and speak with a representative who can answer any questions. They will provide you with a list of required documents that you will need to complete such as proof of identity, Social Security number and other personal information.
Once you have gathered the required documents, you will need to fill out a form to open the account and fund it with the minimum amount required.
The next step is to select the type of gold you want to invest in. Rosland Capital offers a variety of gold products, including gold coins, gold bars and gold bullion. You can then decide how much you want to invest in each type of gold.
Once you have chosen your gold investments, the representative will help you complete the transaction and provide you with a confirmation. This confirmation will allow you to track the progress of your gold investments. Rosland Capital also provides customers with regular updates on the performance of their investments.
Finally, Rosland Capital will help you set up a storage facility for your gold. They will provide you with a safe deposit box or another form of secure storage for your gold investments. This will ensure that your gold is safe and secure.
Final Thoughts
Rosland Capital is an option when investing in precious metals and IRAs. However, it has some drawbacks that need to be considered before making a decision. Most notably, there have been numerous complaints about their customer service, which can be off-putting for some investors.
Choosing a firm with a good track record and solid customer service is essential for gold and IRA services. Rosland Capital may have some of these qualities, but other firms have more to offer.
For example, some firms have lower fees, more comprehensive services and better customer service ratings. This can make a big difference regarding something as important as investing in gold and IRAs.
It's also important to look at reviews and customer complaints when choosing a firm. Unfortunately, Rosland Capital has a lot of negative reviews and customer complaints. This can be a red flag and it's essential to consider these when deciding.
While Rosland Capital may be a good option for precious metals and IRA investments, there are better service providers with lower fees, better customer service and faster delivery times. Researching multiple gold and IRA companies before investing ensures you get the best rates, services and customer service.
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